Online consumers rushed to the Best Buy website on Thursday to get their hands on Sony’s latest sensation- Play Station 5. This console has been long-awaited by gaming enthusiasts all over the world. Consequently, the Best Buy website was destined to glitch once the stellar product was launched online.
Since these are unprecedented times for everyone over the world Best Buy mindfully decided not to stock the Play Station 5 by Sony in stores. This measure was taken to protect the masses from contracting the coronavirus. However, as always Best Buy left no stone unturned in ensuring they assisted the customers in every way possible. The new PS5 is available online and can be delivered to your house. Moreover, even store pickup and curbside pickup options are being offered to facilitate the public.
To our dismay, when thousands of people tuned into the Best Buy website the breakdown of the website was quite inevitable. Several users reported their experience of browsing the retailer’s websites while it suddenly crashed. A lot of consumers moved to the social networking platform, Twitter to express their sorrow over the fact that the Best Buy website froze the moment they put the PS5 in their cart and were proceeding to checkout.
Best Buy in a recent announcement replied to the concerns of all the customers. They admitted how Best Buy experienced an overwhelming traffic surge as soon as the next-gen console was released. Consequently, some people had to deal with progressive slowness for a while. Best Buy also instructed the consumers to stay calm and assured them that they will be able to purchase the product very soon, even at a discount. Best Buy is currently in the process of restocking the new generation console from the inventory.
On the other hand, multiple customers applauded Best Buy for offering curbside pickup of the PS5. A consumer stated how he was thankful to Best Buy for making console pick-ups amicable, quick, and flexible.