Dogs in Kroger (policy on animals) Please give input!!


Just joined Kroger or new at Kroger? Want to know the answers to your questions or concerns which you are facing at Kroger? If yes then this blog is for you! As one of the newly joined employee posted his concern on the Kroger public forum.


While the Kroger employee stated: Hello, it has come to my attention lately that some stores (such as large home improvement stores) have been more and more lenient lately on allowing their customers to come in and shop with their dogs on leashes.

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And, just within the last month or two, I have seen several customers come into the Kroger where I work, and have a dog with them.  Either on a leash or sitting with them in one of those motorized carts (“bumper cars”) that have to be recharged.  Of course, I understand about the deal with ‘service animals’ helping those that are blind, but what about just ordinary pet dogs??

Is there a new policy at Kroger that we are not aware of? I have been meaning to ask a manager about this, but haven’t yet. A conversation at a family get-together sparked my interest, and am posting this for feedback………. anyone knows anything about it??

In response to your question which you asked on the Kroger Public Forum: Hello there, we would like to highlight that no such rule has been made and no customer is allowed to bring pet dogs, etc. But Kroger does have a policy where customers can bring service dogs inside the store.

Here’s the official statement by Kroger regarding this concern: Like many other grocery and retail stores, Kroger does not allow customers to bring dogs into its stores, unless the dog is a service animal, as defined by the Americans with Disabilities Act (ADA). Therefore, you should avoid taking your dog with you on a shopping trip to Kroger, unless it is a service dog.

So, if you are concerned about this rule-breaking, then you need to ask your store manager to look into this matter and to let the customer know that Kroger does not allow dogs or pets. If you have more questions or concerns, feel free to get in touch with us through the comment section below!

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