According to the official reports from the Kroger company as they have recently celebrated the ribbon-cutting ceremony. While Governor Mike DeWine was in attendance for the official ribbon-cutting ceremony at the new $55 million, 335,000-square-foot Kroger fulfilment centre in Monroe. The newly built centre will employ 400 people and already has several hundred small robots circling the facility that delivers groceries.
Now, you must be wondering what exactly is the customer fulfillment center? said Kroger’s director of communications, Crystal Howard. “From a customer perspective, all you need to know is how to get your grocery purchases through the Kroger product delivery service,” either through the kroger.com or the Kroger app. But using exclusive technology from the British-based online retailer Ocado Group, the facility is so technologically advanced that no photography was allowed during the tours after the ribbon-cutting ceremony. The complex began operations in early March and has already delivered more than 30,000 orders.
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Furthermore, one of the many advantages this facility brings to Kroger is its ability to provide groceries in areas from North Dayton to northern Kentucky and southeastern Indiana where the company has no stores, as well as where they are.
At the opening ceremony Rodney McMullen, Kroger Chairman and CEO stated. “Now, how the shoppers will eat is going to change. We aim to be there for the customer the way they eat, and Ohio and Cincinnati have always been a cherished part of that. And obviously, Monroe is part of that too.” In addition, company officials praised the state, its Job Oyo Development Organization, and Ready Group Cincinnati Development in southwest Ohio for choosing the site.
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However, “We’re still hiring,” acknowledged Gabriel Arriaga, senior vice president of supply chain at Kroger. The company will hire many new employees at the newly opened centre and it is expected to provide customer service, charge $19 an hour in addition to benefits.